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Best Paper Awards and Published Papers

Papers presented during the conference will be rviewed by the scientific committee and best papers will be selected based on these reviews. The selected best papers will then be published in the following journals. Experts in the QMOD scientific committee are all involved in reviewing and selecting of the best papers. See recipients of the best paper awards.

International Journal of Quality and Service Sciences, Emerald, (Chief Editor: prof. Su Mi Dahlgaard-Park)

International Journal of Total Quality Management and Business Excellence, Routledge, (Special Issue Editor: prof. Jens J. Dahlgaard). 

Best Paper Award and Publications, 2018

       1) TQM & BE, 2019 Vol. 30: https://www.tandfonline.com/toc/ctqm20/30/sup1

       2) IJQSS, 2019 Vol.11 (4):  https://www.emerald.com/insight/publication/issn/1756-669X/vol/11/iss/4

  • Terje Slåtten, Gudbrand Lien, Camilla Marie Fosse Horn, Erik Pedersen, Norway:Links between psychological capital, social capital, and work-related performance - a study of service sales representatives

  • Hoon Yu, Inhee Seo, Younsung Kim, Jeongil Choi, Korea:  A Study of Critical Factors Affecting Adoption of Self-Customization Service, Focused on Value-Based Adoption Model

  • Zsuzsanna Eszter Tóth, Tamás Jónás, Rita Veronika Dénes, Hungary:  Service quality evaluations in healthcare based on flexible fuzzy numbers - Patients and employees in the focus

  • Tetsuo Hosokawa, Zenichi Miyagi, Japan: Quality Engineering-Based Management (QEM)

  • Roberta Guglielmetti Mugion, Martina Toni, Laura Di Pietro, Maria Giovina Pasca, Maria Francesca Renzi, Italy: Understanding the drivers of car sharing usage: the role of service quality 

  • Gery Ellis, Pauline Found, Maneesh Kumar, Jan Harwell, UK: Benzaemon Inoue, Sumitomo Electric and the Origins of Quality Circles

Best Paper Award and Publications, 2017

TQM & BE (2018) Vol. 29, Issues 9-10

  • Ingela Bäckström, Pernilla Ingelsson, Kristen Snyder, Christer Hedlund and Johan Lilja, Capturing Value-based leadership in Practice: Insights from developing and applying an AI-interview guide
  • Min J. Park, Jong Woo Park and Han Joo Yoo, A Study on the Kansei of Airlines’ In-flight Service Elements - Application of Kansei Engineering to Service Industries
  • Graziela dos Santos Bento and Gérson Tontini, Developing an Instrument to Measure Lean Manufacturing Maturity and Its Relationship with Operational Performance

Best Paper Award and Publications, 2016:

1. TQM & BE (2017) Vol. 28, Issues 9-10

2. IJQSS (2017) Vol. 9 Issues 3-4

3. QIP (2017) Vol. 21, No 2

Best Paper Award and Publication, 2015:

1. TQM & BE (2016) Vol. 27 Issues 7-8

2. IJQSS (2016) Vol. 8 Issue 3

3. QIP Special Issue (2016)

4. MPER Special Issue (2016)

Best Paper Award and Publications, 2014:

1. TQM & BE (2015), Vol. 26 Issues 9-10

2. IJQSS (2015) Vol. 7 Issues 2-3

3. QIP (2015) Vol. 19 Issue 2

Best Paper Award Recipients and Publications, 2013:

  1. TQM & BE (2014), Vol. 25 Issues 7 & 8
  2. Int. Journal of Quality and Service Sciences (IJQSS) (2014), Vol. 6. Issues 2 & 3
  3. QIP (2014) Vol.18 Issue 2

Best Paper Award and Publications, 2012:

  1. TQM & BE (2013), Vol. 24 Issues 7 and 8
  2. Int. Journal of Quality and Service Sciences (IJQSS) (2013), Vol. 5 Issue 1
  3. Int. Journal of Quality and Service Sciences (IJQSS) (2013), Vol. 4 Issue 4 

See also some earlier publications of the selected papers from the QMOD conferences:

Journal of Management History (2006) Vol 13. 4

Measuring Business Excellence (2009) Vol. 13.1

TQM Magazine (2006) Vol. 18.3

TQM Journal (2008) Vol. 20.4

TQM Journal (2008) Vol. 20.2

TQM Journal (2009) Vol.21 2

TQM Journal (2010) Vol 22.3

Asian Journal on Quality (2003) Vol. 4.2