Programme details
for the master's programme in Service management
The Master's programme in Service Management consists of 120 ECTS credits. The main field of study is Service Management. On completion of the programme, the student is awarded a degree of Master of Science (120 credits) with a major in Service Management.
See details for the five different specialisations below:
Culture and Creativity Management
Semester 1
- Introduction to Service Management, 7.5 credts
- Introduction to Culture and Creativity Management, 7.5 credits
- Organization and Management in a Service Context, 7.5 credits
- Theory of Social Science, 7.5 credits
Semester 2
- Methods in Social Sciences, 15 credits
- Service Development and Entrepreneurship, 15 credits
Semester 3
- Elective courses, 15 credits
- Management and Governance of Creative Enterprises, 15 credits
Semester 4
- Master's Thesis, 30 credits
Retailing and Consumption
Semester 1
- Introduction to Service Management, 7.5 credts
- Introduction to Retailing and Consumption, 7.5 credits
- Organization and Management in a Service Context, 7.5 credits
- Theory of Social Sciences, 7.5 credits
Semester 2
- Methods in Social Sciences, 15 credits
- Digitalizing stores, 7.5 credits
- Retail Development and Place, 7,5 credits
Semester 3
- Elective courses, 15 credits
- Social Media Marketing, 7,5 credits
- Consumer Culture, 7,5 credits
Semester 4
- Master's Thesis, 30 credits
Supply Chain Management
Semester 1
- Introduction to Service Management, 7.5 credts
- Introduction to Supply Chain Management, 7.5 credits
- Organization and Management in a Service Context, 7.5 credits
- Theory of Social Science, 7.5 credits
Semester 2
- Methods in Social Sciences, 15 credits
- Service Logistics, 7.5 credits
- Sustainable Supply Chain Management, 7.5 credits
Semester 3
- Elective courses, 15 credits
- Transport Systems Management, 7.5 credits
- Digitalization and E-commerce in Supply Chains, 7.5 credits
Semester 4
- Master's Thesis, 30 credits
Sustainable Service Management
Semester 1
- Introduction to Service Management, 7.5 credts
- Introduction to Sustainability, 7.5 credits
- Organization and Management in a Service Context, 7.5 credits
- Theory of Science, 7.5 credits
Semester 2
- Methods in Social Sciences, 15 credits
- Organising Sustainability, 7.5 credits
- Assessment of Environmental Impact, 7.5 credits
Semester 3
- Elective courses, 15 credits
- Social Sustainability, 7.5 credits
- Sustainable Consumption, 7.5 credits
Semester 4
- Master's Thesis, 30 credits
Tourism
Semester 1
- Introduction to Service Management, 7.5 credts
- Introduction to Tourism, 7.5 credits
- Organization and Management in a Service Context, 7.5 credits
- Theory of Social Science, 7.5 credits
Semester 2
- Methods in Social Sciences, 15 credits
- Destination Development and Marketing, 15 credits
Semester 3
- Elective courses, 15 credits
- Value Creation and Innovation in Tourism, 15 credits
Semester 4
- Master's Thesis, 30 credits