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Programme details

for the master's programme in Service management

The Master's programme in Service Management consists of 120 ECTS credits. The main field of study is Service Management. On completion of the programme, the student is awarded a degree of Master of Science (120 credits) with a major in Service Management.

See details for the five different specialisations below:

Culture and Creativity Management

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Culture and Creativity Management, 7.5 credits
  • Organization and Management in a Service Context, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Service Development and Entrepreneurship, 15 credits

Semester 3

  • Elective courses, 15 credits
  • Management and Governance of Creative Enterprises, 15 credits

Semester 4

  • Master's Thesis, 30 credits

Retail

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Retail, 7.5 credits
  • Organization and Management in a Service Context, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Service Logistics, 7.5 credits
  • Retail Marketing: Theoretical Perspectives and Concepts, 7,5 credits

Semester 3

  • Elective courses, 15 credits
  • Retail and Place Development, 15 credits

Semester 4

  • Master's Thesis, 30 credits

Supply Chain Management

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Supply Chain Management, 7.5 credits
  • Organization and Management in a Service Context, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Service Logistics, 7.5 credits
  • Sustainable Supply Chain Management, 7.5 credits

Semester 3

  • Elective courses, 15 credits
  • Transport Systems Management, 7.5 credits
  • Digitalization and E-commerce in Supply Chains, 7.5 credits

Semester 4

  • Master's Thesis, 30 credits

Sustainable Service Management

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Sustainability, 7.5 credits
  • Organization and Management in a Service Context, 7.5 credits
  • Theory of Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Organising Sustainability, 7.5 credits
  • Assessment of Environmental Impact, 7.5 credits

Semester 3

  • Elective courses, 15 credits
  • Social Sustainability, 7.5 credits
  • Sustainable Consumption, 7.5 credits

Semester 4

  • Master's Thesis, 30 credits

Tourism

Semester 1

  • Introduction to Service Management, 7.5 credts
  • Introduction to Tourism, 7.5 credits
  • Organization and Management in a Service Context, 7.5 credits
  • Theory of Social Science, 7.5 credits

Semester 2

  • Methods in Social Sciences, 15 credits
  • Destination Development and Marketing, 15 credits

Semester 3

  • Elective courses, 15 credits
  • Value Creation and Innovation in Tourism, 15 credits

Semester 4

  • Master's Thesis, 30 credits

 

Programme structure

for the Master's programme (PDF)

Page manager: webmaster [at] ism [dot] lu [dot] se | 20 Oct 2022