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Master's programme in Service Management

with five specialisations

The Master's Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. The programme combines in-depth subject knowledge of the service sectors with an understanding of the specific organisational and managerial needs of service activities.

Study Service Management at Lund University

When applying to the Master's Programme in Service Management, you choose one of five different specialisations: Culture and Creativity Management, Retailing and Consumption, Supply Chain Management, Sustainable Service Management or Tourism. The programme is taught in English and attended by students from all over the world.

Culture and Creativity Management

The specialisation in Culture and Creativity Management is aimed at students who want to make a career in, or already work within the cultural, creative or non-profit sector. The programme gives you a profound understanding of the specific conditions and production processes of the sectors.

Retailing and Consumption

The retail sector is undergoing broad transformations because of digitalization and an increasing need to work towards sustainability. With the Retailing and Consumption specialisation you will get a profound understanding of the specific conditions and challenges of retailing in a digitalized society and a deeper understanding of contemporary consumer culture.

Supply Chain Management

The specialisation in Supply Chain Management is for students who want to focus on designing future innovative supply chains and work as project leaders, senior managers as well as consultants and analysts. During your studies you will get a profound understanding of the specific conditions of supply chain management, with a service focus.

Sustainable Service Management

The specialisation in Sustainable Service Management is aimed at students who want to make a career working with sustainability issues within service organisations. You will gain an understanding of theories of sustainable consumption, sustainable business models and environmental governance and policy.


The specialisation in Tourism is aimed at students who want to develop and manage service operations in the tourism industry. Tourism is studied from a multi-disciplinary perspective combining elements of management, marketing, social sciences and humanities.

About the programme

  • Master of Science with a major in Service Management
  • 2 years, full-time, 120 ECTS credits
  • Campus Helsingborg
  • Programme start: August 2024
Britta Persson, master coordinator.

Master Coordinator

Britta Persson
master [at] ses [dot] lu [dot] se (master[at]ses[dot]lu[dot]se)
Phone: +46 42 35 65 97