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The service sector plays a key role in sustainability work. Limited natural resources, ecosystems in imbalance and climate change place great demands on industry, organisations and individuals to think outside the box. Behind all services,…

https://www.ses.lu.se/en/research/our-research/sustainability-resources-services- 2025-01-10

What does sustainable leadership mean? What creates value in an organisation? And how do organisations and companies make the most of their resources? Not only financially, but also from a human perspective that aims at the future. Within…

https://www.ses.lu.se/en/research/our-research/management-organisation-work- 2025-01-10

Autumn Semester 2013 Semester 1  SMMP10 Service management: Theory of science and research field (15 credits) Syllabus Reading list SMMP11 Service management: Managing service organisations (15 credits) Syllabus Reading list   Semester 3 …

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-0- 2023-09-06

The role of tourism in society is more in focus than ever before. Major changes in wider society affect the entire hospitality industry. In what ways is society affected by tourism, and how can it be developed in a sustainable way? This…

https://www.ses.lu.se/en/research/our-research/tourism-place-mobility- 2025-01-10

Published 30 January 2018 Erika Andersson Cederholm was the key note speaker on the conference. On January the 11th the tourism students on the Masters' programme of 2016, arranged a conference on the theme of tourism practices. As a part…

https://www.ses.lu.se/en/article/tourism-practices-today-and-tomorrow- 2020-11-02

Spring Semester 2014 Semester 2  SMMP21 Service Management: Methods in social sciences (15 credits) Syllabus Reading list   SMMM11 Service Management: Master’s (60 credits) thesis (15 credits) Syllabus Reading list   SMMP22 Service…

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-1- 2023-09-06

By sara [dot] norberg [at] ism [dot] lu [dot] se (Sara Norberg) - published 15 February 2018 The students in the Bachelor programme Service Management, second semester, visited Ikea's origins in Älmhult to learn more about the company as…

https://www.ses.lu.se/en/article/students-specializing-retail-visited-ikea-almhult- 2020-11-02

Published 15 March 2018 Filippa Elestam, Linn Forsander, Sophia Lindberg, Maike Steigemann and Jonathan Lundberg from Service Management, and Louise Johansson from Strategic Communication, was part of the project group for Agoradagen. Some…

https://www.ses.lu.se/en/article/campus-engagement-prepares-students-work-life- 2020-11-02

By sara [dot] norberg [at] ism [dot] lu [dot] se (Sara Norberg) - published 27 March 2018 Dianne Dredge's latest publication is "Cruise tourism shore excursions: Value for destinations?" Tourism researcher Dianne Dredge comes to Campus…

https://www.ses.lu.se/en/article/dianne-dredge-service-management-visiting-professor- 2020-11-02

Autumn Semester 2014 Semester 1  SMMP10 Service management: Theory of science and research field (15 credits) Syllabus Reading list SMMP11 Service management: Managing service organisations (15 credits) Syllabus Reading list Semester 3 …

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-2- 2023-09-06

The Faculty of Social Sciences Teaching Academy was launched in 2011 with the intent to further develop the faculty's pedagogical standards. Teachers are accepted into the Academy with reference to two levels:Qualified Teaching…

https://www.ses.lu.se/en/contact/teaching-academy- 2025-01-29

Published 11 April 2018 Visitors from relevant businesses and organisations are an important teaching element of our programmes. Meet some of the speakers from this year's spring term. H&M H&M talked about the buyer role, trends and…

https://www.ses.lu.se/en/article/guest-lecturers-bring-bit-reality-class- 2020-11-02

Published 26 April 2018 Kristina Bäckström at the Department of Service Management and Service Studies leads the project, which aims to dive into the challenges met by employees in service encounters of today. The Role of the Employee in…

https://www.ses.lu.se/en/article/research-service-encounters-receives-funding- 2020-11-02

Published 2 May 2018 How can the process of creating a touristic offer be described? Manuela Kronen reconstructed a rural development project that had led to the creation of ten biking trails. Tourism researcher Manuela Kronen found…

https://www.ses.lu.se/en/article/looking-uniqueness-skane-countryside- 2020-11-02

Published 22 May 2018 Germans who go on holiday in Sweden are somewhat older than average, they are more educated and often returning visitors. The personal encounter is important to them, and they trust recommendations, especially from…

https://www.ses.lu.se/en/article/tourism-researchers-and-industry-met-during-breakfast- 2020-11-27

Spring Semester 2015 Semester 2 SMMR21 Methods in social sciences (15 credits) Syllabus Reading list SMMM11 Master's (One Year) Thesis (15 credits) Syllabus Reading list For specialisation Tourism SMMP22 Place and destination development …

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-3- 2023-09-06

Published 18 June 2018 Andres Rios Lam (right) has been awarded a grant from Sparbanksstiftelsen Skåne. Andres Rios Lam has been awarded a grant of 25,000 SEK from Sparbanksstiftelsen Skåne for his Master's thesis for Service Management, …

https://www.ses.lu.se/en/article/master-thesis-electronic-market-places-was-awarded- 2020-11-02

Autumn Semester 2018 Semester 1  SMMS10 Service Management: Theory – Development and Traditions (15 credits) Syllabus Reading list   SMMP11 Service management: Managing Service Organisations (15 credits) Syllabus Reading list   Semester 3…

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-10- 2023-09-06

The Department for Service Studies is a young department, founded in 2000. Teachers and researchers from various disciplines work here. Doctoral studies within the department leads to a PhD in Service Studies. Below you find theses from…

https://www.ses.lu.se/en/research/publications/theses-service-studies- 2024-11-12

Published 10 September 2018 Public interest in degrowth is on the rise in these times of global warming awareness, but the idea is hardly new. We talked to professor Hervé Corvellec after the 6th International Degrowth Conference took…

https://www.ses.lu.se/en/article/circular-economy-just-another-growth-model- 2020-11-02