Su Mi Dahlgaard-Park is a professor. Her research and teaching areas are Organization theory, Human resource management (HRM), Learning and knowledge management, Quality and service management, Strategic organizational change and improvement. She works as a chief editor for International Journal of Quality and Service Science as as member of editorial board for a wide range of scientific journals.
Publications
Displaying of publications. Sorted by year, then title.
Russian government quality award : 25 years towards organizational excellence
Tatiana Salimova, Su Mi Dahlgaard-Park, Lyudmila Biryukova, Julia Palkina, Natalia Vatolkina
(2022) International Journal of Quality and Service Sciences, 14 p.54-64
Journal articleFrom quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chi Kuang Chen, Lidia Reyes, Jens Dahlgaard, Su Mi Dahlgaard-Park
(2022) International Journal of Quality and Service Sciences, 14 p.217-237
Journal article reviewResearch trends in quality management in years 2000-2019
Sławomir Wawak, Piotr Rogala, Su Mi Dahlgaard-Park
(2020) International Journal of Quality and Service Sciences, 12 p.417-433
Journal articleNew paradigm of lean six sigma in the 4th industrial revolution era
Sung Hyun Park, Su Mi Dhalgaard-Park, Dong Chun Kim
(2020) Quality Innovation Prosperity, 24 p.1-16
Journal articleEvolution and future of total quality management : management control and organisational learning
Jens J. Dahlgaard, Lidia Reyes, Chi Kuang Chen, Su Mi Dahlgaard-Park
(2019) Total Quality Management and Business Excellence, 30 p.1-16
Journal articleEmotional and rational customer engagement : exploring the development route and the motivation
Xiao Chen, Su Mi Dahlgaard-Park, Decheng Wen
(2019) Total Quality Management and Business Excellence, 30 p.141-157
Journal article20th QMOD Conference -Selected Best Papers
(2018) Total Quality Management and Business Excellence, 29 p.1109-1258
Editor for a journalThe evolution and convergence of total quality management and management theories
Su Mi Dahlgaard-Park, Lidia Reyes, Chi Kuang Chen
(2018) Total Quality Management and Business Excellence, 29 p.1108-1128
Journal articleA Quality Scorecard for the era of Industry 4.0
Wan Seon Shin, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Min Gyu Kim
(2018) Total Quality Management and Business Excellence, 29 p.959-976
Journal articleSelected Best Papers from the 20th QMOD-ICQSS conference : Challenges and Opportunities of Quality in the 4th Industrial Revolution
(2018) Total Quality Management and Business Excellence, 29 p.959-1108
Editor for a journalChallenges and Opportunities of Quality and Sustainability in the 4th Industrial Revolution
(2017)
Conference publicationThe impacts of organisational justice and psychological resilience on employee commitment to change in an M&A context
Insu Cho, Heejun Park, Su Mi Dahlgaard-Park
(2017) Total Quality Management and Business Excellence, 28 p.989-1002
Journal articleEditorial
Su Mi Dahlgaard-Park, Jens Dahlgaard, Maria Francesca Renzi
(2017) Total Quality Management and Business Excellence, 28 p.931-933
Journal articleEmerging Issues and Challenges - a Korean Perspective
Su Mi Dahlgaard-Park
(2017) Quality Innovation Prosperity, 21 p.1-83
Editor for a journalBuilding a Culture for Quality, Innovation and Sustainability : Building a Culture for Quality, Innovation and Sustainability
Su Mi Dahlgaard-Park
(2017) Total Quality Management and Business Excellence, 9 & 10 p.931-1207
Editor for a journalBuilding a Culture for Quality, Innovation and Sustainability : Editorial for special issue
Su Mi Dahlgaard-Park
(2017) Total Quality Management and Business Excellence, 28 p.931-933
Journal article (comment)Selected best papers from the 19th QMOD-ICQSS conference
Su Mi Dahlgaard-Park
(2017) International Journal of Quality and Service Sciences, 9 p.230-231
Editor for a journalEffect of sustainability-oriented innovation practices on the overall organisational performance : an empirical examination
Matjaž Maletič, Damjan Maletič, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Boštjan Gomišček
(2016) Total Quality Management and Business Excellence, 27 p.1171-1190
Journal articleBest Papers from QMOD 2015
Su Mi Dahlgaard-Park, Jens J. Dahlgaard, Wan Seon Shin, Heejun Park
(2016) Total Quality Management and Business Excellence, 27 p.836-978
Editor for a journalIn search of “Muda” through the TKJ diagram
Manuel F. Suárez-Barraza, Su Mi Dahlgaard-Park, Francisco G. Rodríguez-González, Carolina Durán-Arechiga
(2016) International Journal of Quality and Service Sciences, 8 p.377-394
Journal articleSustainability, Innovation and Quality Culture
(2016)
Conference publicationBest Papers from the 18th QMOD-ICQSS conference
Su Mi Dahlgaard-Park
(2016) Total Quality Management and Business Excellence, 27 p.699-978
Editor for a journalEditorial : Best papers from the 2015 QMOD-ICQSS Conference
Su Mi Dahlgaard-Park
(2016) Total Quality Management and Business Excellence, 27 p.699-702
Journal article (comment)Best Papers from the 18th QMOD-ICQSS Conference
Su Mi Dahlgaard-Park
(2016) International Journal of Quality and Service Sciences, 8
Editor for a journal18th QMOD-ICQSS & KSQM joint conference : Creating a Sustainable Future through Quality
Su Mi Dahlgaard-Park
(2015)
Conference publicationBest Papers from QMOD 2014, Prague Conference
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2015) Total Quality Management and Business Excellence, 26 p.933-1112
Editor for a journalEditorial
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2015) Total Quality Management & Business Excellence, 26 p.933-937
Journal article (comment)Quality Excellence in Taiwan: Theories and Practices
(2015) Total Quality Management & Business Excellence, 26, numbers 1 and 2
BookQuality excellence in Taiwan: theories and practices
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Chi-Kuang Chen
(2015) Total Quality Management & Business Excellence, 26 p.1-2
Journal article (comment)Quality Definitions
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2015) The Sage Encyclopedia of Quality and the Service Economy, 2 p.531-538
Article in encyclopediaIntroduction
Su Mi Dahlgaard-Park
(2015) The SAGE Encyclopedia of Quality and the Service Economy, 1
PrefaceTotal Quality Management
Su Mi Dahlgaard-Park
(2015) The Sage Encyclopedia of Quality and the Service Economy, 2 p.808-812
Article in encyclopediaThe Sage Encyclopedia of Quality and the Service Economy
(2015) , 2
BookExcellence Characteristics
Su Mi Dahlgaard-Park
(2015) The Sage Encyclopedia of Quality and the Service Economy, 1 p.214-218
Article in encyclopediaEvolution of The Quality Movement
Su Mi Dahlgaard-Park
(2015) The Sage Encyclopedia of Quality and the Service Economy, 2 p.610-615
Article in encyclopediaDo corporate sustainability practices enhance organizational economic performance?
Matjaž Maletič, Damjan Maletič, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Boštjan Gomišcek
(2015) International Journal of Quality and Service Sciences, 7 p.184-200
Journal articleService quality management and ecosystem theory
Zhiran Chen, Su Mi Dahlgaard-Park, Liying Yu
(2014) Total Quality Management & Business Excellence, 25 p.1190-1205
Journal articleEnhancing Quality and Employee Well-being
Su Mi Dahlgaard-Park
(2014) Total Quality Management & Business Excellence, 25 p.1207-1209
Journal article (comment)Building Business Excellence through Psychological Capital
Sheng-Hsun Hsu, Yu-Che Wang, Yu-Fan Chen, Su Mi Dahlgaard-Park
(2014) Total Quality Management & Business Excellence, 25 p.1210-1223
Journal articleSustainability exploration and sustainability exploitation: from a literature review towards a conceptual framework
Matjaz Maletic, Damjan Maletic, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Bostjan Gomiscek
(2014) Journal of Cleaner Production, 79 p.182-194
Journal article reviewThe Relationship between Sustainability Oriented Innovation Practices and Organizational Performance: Empirical Evidence from Slovenian Organizations
Matjaz Maletic, Damjan Maletic, Jens Dahlgaard, Su Mi Dahlgaard-Park
(2014) Organizacija, 47 p.3-13
Journal articleFlow i arbetet - en förutsättning för kvalitet i arbetslivet?
Su Mi Dahlgaard-Park
(2014) Health Management - Att leda hälsoverksamheter med service i fokus, 1 p.91-114
Book chapterQMOD 2013 Conference- Selected Best Papers
Su Mi Dahlgaard-Park
(2014) Total Quality Management and Business Excellence, 25 p.703-965
Editor for a journalEditorial, QMOD 2013 Conference - Selected Best Papers
Su Mi Dahlgaard-Park
(2014) Total Quality Management and Business Excellence, 25 p.702-704
Journal article (comment)16th QMOD Conference Quality Management and Organizational Development
Su Mi Dahlgaard-Park
(2014) Total Quality Management & Business Excellence, 25 p.703-704
Journal article (comment)Entering the Experience Economy : From Product Quality to Experience Quality
Su Mi Dahlgaard-Park
(2014)
Conference publicationSpecial Issue on Application of Quality Management
Su Mi Dahlgaard-Park, Bostjan Gomiscek, Jens Dahlgaard
(2014) Organizacija, 47 p.1004-1004
Editor for a journalOrganizacija, Journal of management, Informatics and Human Resources
Su Mi Dahlgaard-Park, Bostjan Gomiscek, Jens Dahlgaard
(2014) Organizacija, Journal of Management, Informatics and Human resources, 47
Editor for a journalUsing service simulation to analyse the satisfaction with the processes of intensive care unit in the hospital: the perspective of the patient and the family
Hou-Tai Chang, Hen-Yi Jen, Su Mi Dahlgaard-Park
(2013) Total Quality Management & Business Excellence, 24 p.869-885
Journal articleRelationship Quality and Customer Satisfaction in Service Contexts
(2013) Total Quality Management & Business Excellence, 24
BookCharacteristics of Excellence
Su Mi Dahlgaard-Park
(2013) Sage Encyclopaedia of Management Theory
Article in encyclopediaSeven S Framework
Su Mi Dahlgaard-Park
(2013) Sage Encyclopaedia of Management Theory
Article in encyclopediaDiagnosing and Prognosticating the Quality Movement - a Review on the 25 Years Quality Literature (1987-2011
Su Mi Dahlgaard-Park, Chi-Kuang Chen, Jiun-Yi Jang, Jens J. Dahlgaard
(2013) Total Quality Management & Business Excellence, 24 p.1-18
Journal articleBusiness excellence models: limitations, reflections and further development
Jens J. Dahlgaard, Chi-Kuang Chen, Jiun-Yi Jang, Leonardo A. Banegas, Su Mi Dahlgaard-Park
(2013) Total Quality Management & Business Excellence, 24 p.519-538
Journal articleProceedings of the 16th QMOD-ICQSS conference
(2013)
Conference publicationThe Human Dimension and Organizational Performance
(2012) Total Quality Management & Business Excellence, 23, issue 2
BookThe Human Dimension and Organizational Performance
(2012) Total Quality Management and Business Excellence, 23, issues 1
BookCore Values- the entrance to Human satisfaction and Commitment
Su Mi Dahlgaard-Park
(2012) Total Quality Management & Business Excellence, 23 p.125-140
Journal articleLean Service: A literature analysis and classification
Manuel F. Suarez-Barraza, Tricia Smith, Su Mi Dahlgaard-Park
(2012) Total Quality Management & Business Excellence, 23 p.359-380
Journal articleJournal of Quality, Innovation and Prosperity
(2012) Quality, Innovation, Prosperity, 16
BookSelected best papers from the 14th QMOD-ICQSS conference
(2012) International Journal of Quality and Service Sciences, 4 issue 1
BookA Snapshot of 25 Years Quality Movement (1987-2011)
Su Mi Dahlgaard-Park, Chi-kuang Chen, Jiun-Yi Jiang, Jens J. Dahlgaard
(2012) Proceedings of the 15th QMOD-ICQSS conference , p.402-424
Conference paperProceedings of the 15th QMOD-ICQSS conference
(2012)
BookQuality of Services
(2012) Total Quality Management & Business Excellence, 23, Number 11
BookBusiness Excellence Models: Limitations and Further Developement
Jens J. Dahlgaard, Chi-kuang Chen, Jiun-Yi Jiang, Su Mi Dahlgaard-Park
(2012) prceedings of the 15th QMOD-ICQSS conference , p.377-401
Conference paperQuality and lean health care: a system for assessing and improving the health of healthcare organisations
Jens J. Dahlgaard, Jostein Pettersen, Su Mi Dahlgaard-Park
(2011) Total Quality Management & Business Excellence, 22 p.673-689
Journal articleThe quality movement: where are you going?
Su Mi Dahlgaard-Park
(2011) Total Quality Management & Business Excellence, 22 p.493-516
Journal articleService Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
(2011) Total Quality Management & Business Excellence, 22
BookBusiness Excellence and Quality Management Systems
(2011) Total Quality Management and Business Excellence, 22, issue 8
BookSolicited Diaries as a means of involving patients in development of healthcare services
Mattias Elg, Lars Witell, Bozena Poksinska, Su Mi Dahlgaard-Park
(2011) International Journal of Quality and Service Sciences, 3 p.128-145
Journal articleExcellence and Quality Management Systems
(2011) Total Quality Management and Business Excellence, 22, issue 7
BookOrganizational Learnability and Innovability: a system for assessing, diagnosing and improving innovations
Su Mi Dahlgaard-Park, Jens Dahlgaard
(2010) International Journal of Quality and Service Sciences, 2 p.153-174
Journal articleSelected papers from the QMOD & ICQSS conference
(2010) The Tqm Journal, 22
Conference publicationEthics and Excellence
Su Mi Dahlgaard-Park
(2010) Proceedings of International Forum of Excellence
Conference paperMeasuring and diagnosing excellence in services
(2009) Measuring Business Excellence, 13
Conference publicationTowards a Human Oriented Metrology for Improvement and Change
Su Mi Dahlgaard-Park
(2009) Measuring Business Excellence, 13 p.3-22
Journal articleStrategy & Action for meeting Sustainable Competitiveness
Su Mi Dahlgaard-Park
(2009) Proceedings in Business Excellence Benchmarking Conference
Conference paperKansei Engineering Methods
S. Schutte, E. Ayas, Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2009) Sensory Quality Measurement
Book chapterLund University's Journey Toward Excellence
Su Mi Dahlgaard-Park
(2009) Proceedings of Int. Forum on Benchmarking on High Education Excellence
Conference paperCritical Success Factors for Innovation
Su Mi Dahlgaard-Park
(2009) [Host publication title missing]
Conference paperAttaining sustainability – from organisational excellence to sustainable excellence for people, planet and profitability
(2009) The Tqm Journal, 21
BookLean-kaizen public service: an empirical approach in Spanish local governments
Manuel Suarez Barraza, Tricia Smith, Su Mi Dahlgaard-Park
(2009) The Tqm Journal, 21 p.143-167
Journal articleDecoding the Code of Excellence
Su Mi Dahlgaard-Park
(2009) International Journal of Quality and Service Sciences, 1 p.05-28
Journal articleReviewing the European Excellence Model from a Management Control View
Su Mi Dahlgaard-Park
(2008) TQM Magazine, 20
Journal articleKanse/Affective engineering design: a methodology for profound affection and attractive quality creation
Jens J. Dahlgaard, Simon Schutte, Ebru Ayas, Su Mi Dahlgaard-Park
(2008) The Tqm Journal, 20 p.299-311
Journal articleA Strategy for Building Sustainable Innovation Excellence
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2008) Human Factors and Integrated Management Concepts as Preconditions for Sustainability
Book chapterAttaining Sustainability, Electronic Proceedings of the 11th QMOD conference
(2008)
Conference publicationDreaming Excellence, Best Papers from QMOD, Editorial
Su Mi Dahlgaard-Park
(2008) TQM Magazine, 20
Journal articleDecoding the Code of Excellence
Su Mi Dahlgaard-Park
(2008) Proceeding of the 11th QMOD conference
Conference paperFrom Micro to Macro Leadership
Su Mi Dahlgaard-Park
(2008) Proceedings of the 2nd MEQA conference
Conference paperOur Dreams of Excellence : Past, Present and Future
(2007) Journal of Management History, 13 (4)
BookExcellence - 25 years evolution
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2007) Journal of Management History, 13 p.371-393
Journal articleMeasuring and Diagnosing Innovation Excellence - Simple contra advanced approaches
A. Martensen, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Lars Grönholdt
(2007) Measuring Business Excellence, 11 p.51-65
Journal articlePersonal Excellence for Organisational Excellence
Su Mi Dahlgaard-Park
(2007) Proceedings of Int. Conference on Quality
Conference paperAffective/Kansei Engineering in Europe - Past, Present and Future
Jens J. Dahlgaard, Jörgen Eklund, Su Mi Dahlgaard-Park, S. Schutte, E. Alikalfa
(2007) Proceeding of 10th QMOD Conference
Conference paperEuropean Excellence Model - an Excellent Model for Management Control?
Su Mi Dahlgaard-Park
(2007) Proceedings of the 1st MEGA conference
Conference paperBuilding Personal Leadership
Su Mi Dahlgaard-Park
(2007) Proceedings of Int. Conference on Quality - Achieving Excellence
Conference paperA Strategy for Buildning Sustainable Innovation Excellence - A Danish Study
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2007) Proceedings of Int. Symposium on Human Factors & Integrated Management Concepts as Precondition for Sustainability
Conference paperDreaming Excellence
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2007) Proceedings of the 10th Toulon - Verona Conference on Quality in Services
Conference paperA Strategy for Building Sustainable Innovation Excellence
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2007) Proceedings of Int. Symposium on Human Factors and Integrated Management Concepts
Conference paperConsistency and Transformation in the Quality Movement
(2006) TQM Magazine, 18 (3)
BookLean Production, Six Sigma Quality, TQM and Company Culture
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2006) TQM Magazine, 18 p.263-281
Journal articleLearning from East to West and West to east
Su Mi Dahlgaard-Park
(2006) TQM Magazine, 18 p.216-237
Journal articleConsistency and transformation in the quality movement, editorial
Su Mi Dahlgaard-Park
(2006) TQM Magazine, 18 p.213-215
Journal articleMeasurements-Metrology of Improvement and Change
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2006) Quality Tools and Methods for the 21th Century
Book chapterEducation and Training for continuous improvement and innovation
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2006) Procedings of the Int. Conference on Quality Improvement and Competitiveness
Conference paperIn Search of Excellence - Past, Present and Future
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2006) Kreativ und Konsequent , p.57-84
Book chapterMeasuring and Diagnosing Innovation Excellence
Jens J. Dahlgaard, Anna Martensen, Su Mi Dahlgaard-Park, Lars Grönholdt
(2006) Proceedings of the 9th QMOD Conference
Conference paperThe implementation of a Quality System in the care Sector for Elderly and Handicapped people - A Swedish Case Study
Owe Anbäcken, Su Mi Dahlgaard-Park
(2005) The Asian Journal on Quality, 6 p.1-18
Journal articleA Scandinavian Experience with a Japanese Training Package on Human Motivation
Su Mi Dahlgaard-Park
(2005) Proceedings of a Symposium on human motivation
Conference paperThe Trinity Model for Creating Motivation and Commitment
Su Mi Dahlgaard-Park
(2005) Proceedings of the ICQ'05, Tokyo
Conference paperCreating Values for People, Organizations and Societies
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2005) Proceedings of the 8th Int. QMOD conference
Conference paperThe Implementation of a Quality System in the Care Sector for Elderly and Handicapped People - a Swedish Case Study
Owe Anbäcken, Su Mi Dahlgaard-Park
(2005) Proceedings of Int. QMOD COnference , p.379-390
Conference paperQuality Management for Organizational and Regional Development - Creating Values for People, Organizations and Societies
(2005) Conference Proceedings
Conference publicationManagement Controlm Theories and the EFQM Excellence model
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2005) European Quality, 11
Journal articleSearching Excellence
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2005) Proceedings of the ICQ'05, Tokyo
Conference paper4P Strategy for Breakthrough and Sustainable Development
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2004) European Quality, 10 p.6-20
Journal articleLeadership Strategies for Creating Motivation
Su Mi Dahlgaard-Park
(2004) Proceedings of Executive Conference on Total Transformational Thinking of Modern Leadership
Conference paperLearning from East to West - anything new under the sun?
Su Mi Dahlgaard-Park
(2004) Proceedings of 7th QMOD Conference
Conference paperConspectus on Quality Movement
Su Mi Dahlgaard-Park
(2004) Euro Asia Journal of Management, 14 p.75-101
Journal articleLeadership Excellence
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2004) Proceedings of the Turkish National Congress in Quality Management
Conference paperPerspective on Learning - A Literature Review
Su Mi Dahlgaard-Park
(2004) European Quality, 11 p.32-47
Journal articleAdaptability and Adoptability of EEM as a Management Control Framework
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2004) Proceedings of the 10th Slovenian Conference on Management
Conference paperA Comparison between European Leaders and Leaders in Swedish Health Care
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Peter Kammerlind
(2004)
Conference paperOrganizational Breakthrough with the 4P Strategy
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2004) Russian Journal on Quality
Journal articleThe 4P Strategy and Organizational Breakthrough
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2004) Russian Journal of Management, 11
Journal articleExcellence in Leadership
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Peter Kammerlind
(2004) Proceedings of the 4th Int. Conference CEE Countries
Conference paperCreating Motivation and Commitment - a critical Leadership Task
Su Mi Dahlgaard-Park
(2004) Proceeding of the 4th Int. Conference CEE Countries -National Quality Programmes and National Quality Awards
Conference paperA Comparison between European Business Leaders & Top Swedish Healthcare Managers
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, P. Kammerlind
(2004) European Quality, 11 p.58-75
Journal articleLearning from Failure in TQM
(2003) Euro Asia Journal of Management, 13
BookManagement Control Theories and the European Excellence Model
Su Mi Dahlgaard-Park
(2003) Proceedings of the 6th QMOD conference
Conference paperStrategies, Values and Methods for Breakthrough and Sustainable Development
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2003) Proceedings of the Executive Forum in Quality & Sustainability
Conference paperToward a holistic understanding of human motivation: core values - the entrance to People's Commitment?
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2003) AI & Society: Knowledge, Culture and Communication, 17 p.150-180
Journal articleThe Human Dimension- Critical to Sustainable Quality
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2003) Quality into the 21st Century- Perspectives on Quality, Competitiveness & Sustained Performance, 14 p.73-103
Book chapterIn Search of Learning and Education
Su Mi Dahlgaard-Park
(2003) Proceedings of the EAMSA (Euro Asia Management Studies Association)'s 20thAnniversary Conference
Conference paperCange Strategy - a Danish Case Study
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2003) Slovenian Management Journal, 9 p.44-47
Journal articleThe European Excellence Model - an 'Excellent' Model for Management Control?
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2003) The Asian Journal on Quality, 4 p.92-115
Journal articleA Quality Strategy and Self-Assessment Method for Organizational Excellence
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2003) The Asian Journal on Quality, 4 p.20-39
Journal articleThe 4P Quality Strategy for Breakthrough and Sustainable Development
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2003) Proceedings of the 6th Int. QMOD conference
Conference paperFrom Defect Reduction to Reduction of Waste and Customer - Stakeholder Satisfaction
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2002) TQM Magazine, 13 p.1069-1085
Journal articleA Critical Rethinking on Motivation
Su Mi Dahlgaard-Park
(2002) Proceeding of the World Congress in Business Excellence
Conference paperThe Changing Premises of Human Motivation
Su Mi Dahlgaard-Park
(2002) Proceedings of the 5th Int. QMOD Conference
Conference paperFrom Defect Reduction to Reduction of Waste
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2002) Proceedings of the 7th World Congress in Business Excellence
Conference paperBuilding People and Organizational Excellence
(2002) Proceedings of the 5th QMOD (Quality Management and Organizational Develoment) Conference
Conference publicationThe EEM (European Excellence Model) - an Excellent Model for Management Control?
Su Mi Dahlgaard-Park
(2002) Proceedings of the 5th Int. QMOD Conference
Conference paperReflection on TQM for the New Millenium 1
Su Mi Dahlgaard-Park, Bo Bergman, Bo Hellgren
(2001) The Best on Quality , p.279-311
Book chapterSome Thought on Understanding Learning & Education
Su Mi Dahlgaard-Park
(2001) Proceeding of the 4th Int. QMOD conference
Conference paperLean Production, Six Sigma Quality and TQM
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Hans Bajaria
(2001) The Best on Quality, 12 p.259-275
Book chapterReflection on TQM for the New Millenium 2
Su Mi Dahlgaard-Park, Bo Hellgren, Bo Bergman
(2001) The Best on Quality , p.313-334
Book chapterBuilding People and Organizational Excellence
(2001) Proceedings of the 4th QMOD (Quality Management and Organizational Development) Conference
Conference publicationCore Value and Core Competence Development
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2001) International Journal of Management & Information Systems, 13 p.17-28
Journal articleLean, Six Sigma and Total Quality Management - a Critical Review
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2001)
Conference paperTQM - Managerial fad or a case of social becoming?
Su Mi Dahlgaard-Park, Bo Bergman, Bo Hellgren
(2001) Management in the thoughtful Enterprise , p.148-179
Book chapterFrom Ancient Asian Philosophies to TQM and Modern management Theories
Su Mi Dahlgaard-Park
(2000)
BookModelling & Measuring Employee Satisfaction and Loyalty
Anna Martensen, Su Mi Dahlgaard-Park, Jens J. Dahlgaard, Lars Grönholdt
(2000) Proceedings of the 3rd Int. QMOD conference
Conference paperRe-conceptualization of Human Needs and Motivation
Su Mi Dahlgaard-Park, Yoshio Kondo
(2000) The Best on Quality, 11
Book chapterSix Sigma, Lean Thinking ad Total Quality Management
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2000) Proceedings of the 9th Int. Conference on Quality
Conference paperBuilding People and Organizational Excellence
(2000) Proceedings of the 3rd Int. Conference on QMOD
Conference publicationImproving and Learning Educational Institutions
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(2000) Proceedings of the Hungarian Nt. conference on Education
Conference paperSix Sigma, Lean Thinking and TQM
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(2000) Proceedings of the 3rd QMOD conference
Conference paperThe Meaning and Identification of Core Values and Core Competencies
Su Mi Dahlgaard-Park
(1999) Proceedings of the Int- Conference on TQM and Human Factors
Conference paperLean Thinking and TQM
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(1999) Proceedings of the 2nd Int. QMOD Conference
Conference paperThe meaning and identification of core values and core competencies
Su Mi Dahlgaard-Park
(1999) Arbete, människa, miljö & nordiska ergonomi, 2/99
Journal articleOn Leaders and Leadership
Rick Edgeman, Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Franz Scherer
(1999) Quality Progress , p.49-54
Journal articleLeadership Profiles and the Implementation of TQM for Business Excellence
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(1999) Statistical Process Monitoring and Optimisation , p.45-75
Book chapterThe Evolution Patterns of Quality Management
Su Mi Dahlgaard-Park
(1999) Total Quality Management, 10 p.473-480
Journal articleIntegrating business excellence and innovation management - developing a culture for innovation, creativity and learning
Jens J. Dahlgaard, Su Mi Dahlgaard-Park
(1999) Total Quality Management, 10 p.465-472
Journal articleUnderstanding Human Needs and Core Values
Su Mi Dahlgaard-Park
(1999) Proceedings of the Italian Conference on Quality in Healthcare
Conference paperHuman Motivation Training Course as a Framework for Building a company's Shared Vision
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(1999) Proceedings of the Int. Conference on TQM and Human Factors
Conference paperExperiences with a Japanese Human Motivation Training Package
Su Mi Dahlgaard-Park
(1999) Proceedings of the Int. Conf. on TQM and Human Factors
Conference paperThe Learning Point from the Quality Movement in Japan - the driver behind Japanese Economic Success
Su Mi Dahlgaard-Park, Bo Hellgren, Bo Bergman
(1999) Proceedings of the 2nd Int. QMOD conference
Conference paperLean Thinking and TQM
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(1999) Proceedings of the conf. in Lean Thinking
Conference paperCore Value : The need for a new Renaissance
Su Mi Dahlgaard-Park, Jens. J. Dahlgaard, R. Edgeman
(1998) Total Quality Management & Business Excellence, 9 p.51-55
Journal articleCore values - The precondition for buisness excellence
Su Mi Dahlgaard-Park, Jens J. Dahlgaard, Rick Edgeman
(1998) Total Quality Management, 9 p.51-55
Journal articleFrom Cain to Abel to Joy in Work
Su Mi Dahlgaard-Park
(1998) Ledelse i Dag, 32/ Winter p.382-392
Journal articleCore value deployment - the need for a new renaissance
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Rick Edgeman
(1998) Total Quality Management, 9 p.51-55
Journal articleLeadership Profiles
Jens J. Dahlgaard, Su Mi Dahlgaard-Park, Anders Nörgaard
(1997) Proceedings of the Int. Quality Management and Economic Development conference
Conference paperQuality Motivation
Su Mi Dahlgaard-Park
(1993) Proceedings of the 2nd Asian Conf. on Quality Reliability
Conference paperSome Danish Experiences with a Japanese Training Package in Quality Motivation
Su Mi Dahlgaard-Park
(1993) Proceedings of the EFQM's Conference on Education. Training and Research
Conference paperEducation in Motivation and Teamwork
Su Mi Dahlgaard-Park, Jens J. Dahlgaard
(1992) Proceedings of the EFQM's Conf. on Education, Training and Research
Conference paper