Su Mi Dahlgaard-Park
Professor
Quality of Services
Editor
- Su Mi Dahlgaard-Park
Department/s
- Department of Service Studies
Publishing year
2012
Language
English
Publication/Series
Total Quality Management & Business Excellence
Volume
23, Number 11
Document type
Book
Publisher
Routledge
Topic
- Social Sciences Interdisciplinary
Keywords
- E-service Quality
- Service Culture
- Quality
- Services
- Customer Satisfaction and Loyalty
Status
Published
ISBN/ISSN/Other
- ISSN: 1478-3363