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Kristina Bäckström.

Kristina Bäckström

Senior lecturer

Kristina Bäckström.

Personalens roll i servicemötet: Utmaningar och förändringsarbete för handelns personal

Author

  • Kristina Bäckström
  • Ulf Johansson

Department/s

  • Department of Service Studies
  • Marketing

Publishing year

2022

Language

Swedish

Publication/Series

Handelsrådets rapportserie

Document type

Report

Publisher

Handelsrådet

Topic

  • Other Social Sciences not elsewhere specified

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-91-86508-79-1