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Klas Hjorth.

Klas Hjort

Senior lecturer

Klas Hjorth.

Online retail experience and customer satisfaction: The mediating role of last mile delivery

Author

  • Yulia Vakulenko
  • Poja Shams
  • Daniel Hellström
  • Klas Hjort

Department/s

  • Packaging Logistics

Publishing year

2018

Language

English

Publication/Series

NRWC 2018 Conference Proccedings

Document type

Conference paper

Topic

  • Other Engineering and Technologies

Keywords

  • Customer satisfaction
  • Last mile delivery

Conference name

6th NRWC Conference

Conference date

2018-11-07 - 2018-11-08

Conference place

Reykjavik, Iceland

Status

Published