Syllabi and reading lists Autumn 2016
Autumn Semester 2016
Semester 1
SMMS10 Service Management: Theory - Development and Traditions (15 credits)
Syllabus
Reading list
SMMP11 Service managment: Managing service
organisations (15 credits)
Syllabus
Reading list
Semester 3
SMMP31 Sustainability in service organisations (15 credits)
Syllabus
Reading list
For specialisation Tourism
SMMR32 Value creation and innovation in tourism (15 credits)
Syllabus
Reading list
For specialisation Retail
SMMR33 Retail and Place Development (15 credits)
Syllabus
Reading list
For specialisation Logistics
SMMP34 Transport systems: inter-modality and
traceability (15 credits)
Syllabus
Reading list