
Erika Andersson Cederholm
Professor

The Service Triad: From mutual harmony to dialectic tension in the service encounter
Author
Summary, in English
Department/s
- Department of Service Studies
Publishing year
2006
Language
English
Document type
Conference paper
Topic
- Social Sciences Interdisciplinary
Keywords
- hybrid market
- service relationships
- service triad
- corporate travel
Conference name
EIRASS conference in retail and service science
Conference date
2006-07-09 - 2006-07-12
Conference place
Budapest, Hungary
Status
Unpublished