Digitalisation and Services

SEMA51, 7,5 credits

Do you want to learn more about digital services and the challenges of digitalisation? Apply to our course in Digitalisation and Services, which gives you an understanding of how digitalisation affects the service sector and service organisations.

In today's digital society, we need an understanding of digitalisation and its impact on our society. In this course you will get an insight to how digitalisation affects services, how services are digitalized as well as how new services can be created through digitalisation. In this course the more theoretical and critical perspectives on digitalisation and service, will be combined with more practical perspectives. The teaching will give you an opportunity to both discuss and put theory into practice.

In this course you will get an insight to how a digital service can be developed in addition to the more theoretical perspectives on digitalisation and service. The teaching involves a large number of seminars where you reflect on different perspectives on the relationship between digitalisation and service. At the end of the course you will also get the opportunity to convert your acquired knowledge into practical exercises.

More information:

Welcome letter
Syllabus
Reading list (available spring 2024)
Link to preliminary schedule (available spring 2024)
Study period: September 2 - October 1, 2024

Course examiner Aurimas Pumputis talks about the course.

How to apply:

Students at Service Management:
Apply through LADOK at Studentportalen. Information about the application will be sent out to our students before summer.

Students in other Master programmes at the Faculty of Social Sciences:
You apply through the Swedish application site Antagning.se (link to website). Deadline April 15th, 2024.
Log in using your LU student ID. First select Lund University in the drop-down menu and enter your LU login and password. You may be able to log in with your original ID from university admissions, but by proving you are a current student at LU you will avoid the application fee.

More information can be found at Graduate school at the Faculty of Social Sciences.
The Third Term Handbook at Graduate school will be available as a pdf during spring 2024.

Incoming exchange students:
Find more information on how to apply as an exchange student, visit this webpage.

Other students:
Apply through antagning.se (link to website). Deadline for application April 15th, 2024.