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Syllabi and reading lists Autumn 2016

Autumn Semester 2016

Semester 1

SMMS10 Service Management: Theory - Development and Traditions (15 credits)
Syllabus
Reading list

SMMP11 Service managment: Managing service
organisations (15 credits)
Syllabus
Reading list

Semester 3

SMMP31 Sustainability in service organisations (15 credits)
Syllabus
Reading list

For specialisation Tourism
SMMR32 Value creation and innovation in tourism (15 credits)
Syllabus
Reading list

For specialisation Retail
SMMR33 Retail and Place Development (15 credits)
Syllabus
Reading list

For specialisation Logistics
SMMP34  Transport systems: inter-modality and
traceability (15 credits)
Syllabus
Reading list