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Christian Fuentes.

Christian Fuentes

Professor

Christian Fuentes.

Digitally enabling sustainable food shopping : App glitches, practice conflicts, and digital failure

Author

  • Christian Fuentes
  • Olivia Cegrell
  • Josefine Vesterinen

Summary, in English

New digital food platforms are being launched accompanied with the promise of also promoting more sustainable food consumption. However, despite some success, many of these efforts to digitally reconfigure consumers food practices fail. The aim of this paper is to empirically explore, conceptualize and explain such failures. Taking a practice theory approach, and drawing on a field experiment using the Karma app – an anti-food waste app – the paper shows that the inability of this app to promote a new way of acquiring food is due to glitches - app failures of different sorts - but also practice conflicts. Two types of practice conflicts, practice mismatch and practice competition, make the fostering of a new sustainable food provisioning practice difficult.

Publishing year

2021-07-01

Language

English

Publication/Series

Journal of Retailing and Consumer Services

Volume

61

Document type

Journal article

Publisher

Elsevier

Topic

  • Business Administration

Keywords

  • Digital
  • Food shopping
  • Food waste
  • Practice theory
  • Sustainable consumption

Status

Published

Project

  • Alternative Food Markets: Promoting new modes of food provisioning and consumption
  • Hållbara livsmedelsplattformar: Att möjliggöra hållbara matpraktiker genom socio-tekniska innovationer (PLATEFORMS)
  • Service Studies Consumption

ISBN/ISSN/Other

  • ISSN: 0969-6989